An AI agency in Fort Lauderdale for marine, tourism and professional services
Fort Lauderdale calls itself the Yachting Capital of the World, and its marinas, yards and brokers sit alongside a busy tourism trade and a downtown full of professional firms. BlockNova builds AI agents that answer owners, captains, guests and clients at any hour, and automations that keep the back office in step.
- TriggerA captain messages about a repairPhotos attached, the boat is due out Friday.
- AI agentDetails collectedVessel, location, issue and urgency.
- ActionJob opened, slot proposedIn your yard or service schedule.
- ResultThe service manager is briefedWith photos and a clear summary.
Boats, beaches and a busy downtown
Fort Lauderdale is the seat of Broward County and the center of South Florida’s marine industry. Its canals, marinas and boatyards support yacht brokers, dealers, repair and refit yards, crew agencies and charter companies, and the Fort Lauderdale International Boat Show brings the industry to town every fall. Port Everglades handles cruise ships and cargo, Fort Lauderdale-Hollywood International Airport brings visitors in, and the beach and Las Olas Boulevard keep tourism and dining busy. Downtown, law, finance and insurance firms serve the whole county.
Marine and tourism businesses share a pattern: owners, captains and guests from many countries, requests that arrive at night or at weekends, and small teams who are out on the docks rather than at a desk. A missed call can mean a lost service job or a charter booked elsewhere.
As an AI agency in Fort Lauderdale, we build agents that pick up those requests on the phone, WhatsApp and web chat, collect the details your team needs, and book or route them, plus workflows that turn quotes, work orders and invoices into clean records in your systems.
Where AI helps Fort Lauderdale businesses first
Start where requests arrive faster than your team can answer them.
Calls from the dock, answered
Alex answers your line 24/7: slip availability, service requests, opening hours and directions, with urgent jobs routed to the person on call.
AI receptionist →Owners and captains on WhatsApp
Many owners, captains and crew prefer WhatsApp. Jack replies in their language, collects vessel details and photos, and logs the thread in your CRM.
WhatsApp AI agent →Quotes, work orders and invoices
AI turns service requests into work orders, drafts quotes from your price list and chases unpaid invoices, writing everything once into your systems.
Workflow automation →Contractors and professional firms
The same agents answer and book for Broward contractors, and handle intake and scheduling for downtown law and advisory firms.
AI for home services →Fort Lauderdale workflows we can build
Starting points for Fort Lauderdale businesses. Each one runs inside the tools you already use.
Marine service request
Boatyards, marine service companies- Owner or captain calls or messages
- AI collects vessel, issue and photos
- Urgency checked against your rules
- Job opened and slot proposed
- Service manager notified
Boat show lead follow-up
Brokers and dealers- Contacts captured at the show
- Leads enriched and scored
- Personal follow-up sent the same week
- Sea trial or meeting booked
- CRM updated for the broker
Charter and tour booking
Charter and tour operators- Guest asks on WhatsApp or web chat
- Agent answers from your rates and availability
- Booking request confirmed
- Reminder and weather policy shared
These are examples of what we can build, not results we claim. Every workflow is designed around your tools, your rules and your team during the free consultation.
From our Miami office to your marina
BlockNova is based in Miami and works on site in Broward County. We visit your marina, yard or office in Fort Lauderdale for the audit, follow a few real requests from first contact to invoice, and pick the first workflow together.
The build and the monitoring run remotely, and we come back for the next workflow or before a busy period, so the agents are tuned when the volume arrives.
From first meeting to live agents in Fort Lauderdale
Free consultation
We meet at your office in Fort Lauderdale or by video, look at how the work flows today and pick the first process worth automating.
StartBuild & connect
We connect your phone line, inbox, WhatsApp, CRM or ERP with the least access each task needs, and teach the agents your rules and languages.
BuildRun & improve
Your agents run 24/7. We monitor them, review results with you and add the next workflow once the first one is stable.
Run & scaleAgents and automations already in production
Client references as described on our home page. They are not Fort Lauderdale businesses; they show the kind of system we would build for you.
PMEX
International wood trading, MiamiAn AI Agent Suite that handles purchase entries, contracts and invoicing.
786 annual purchase entries automated. Triple data entry eliminated.
Japan Yakisugi
Charred wood cladding, MiamiA dedicated AI assistant for daily lead prospecting and qualification, an AI voice receptionist and an always up-to-date CRM.
Every inbound call answered 24/7 and summarised. A steady daily lead flow.
AI in Fort Lauderdale: questions
Yes. Marinas, boatyards, brokers and charter operators have the problems our agents solve best: calls and messages at all hours, international customers, and service requests that need the right details before a technician can quote.
Yes. Contacts collected at an event can be enriched, scored and followed up with personal messages, and meetings or sea trials booked straight into your calendar, while your brokers focus on the warmest leads.
Our office is in Miami, at 8020 NE 4th Ave. We work on site in Fort Lauderdale and across Broward and Miami-Dade, and remotely for clients anywhere in the US.
BlockNova plans start from $900/month, quoted after a free consultation based on channels, volume and the systems we connect.
Related services, industries and areas
Never miss the next service call
Book a free consultation and we will map how your requests arrive today and what an AI agent could take over.