AI automation in Miami, from Brickell to the port
BlockNova is a Miami company. We build AI agents and automated workflows for the businesses that keep this city moving: finance and professional firms in Brickell and Downtown, importers and exporters trading with Latin America, and startups that need to scale support and operations without tripling their headcount.
- TriggerA proforma invoice arrives in SpanishFrom a supplier in Latin America, as a PDF attachment.
- AI agentLine items and terms extractedChecked against the purchase order and your price list.
- ActionERP, CRM and accounting updatedEntered once, synced to every system.
- ResultThe buyer reviews exceptions onlyWith the original document attached.
A city that does business in two languages and many time zones
Miami’s economy rests on a few strong pillars. Brickell and Downtown are home to banks, wealth managers and international law and accounting firms. Miami International Airport and PortMiami tie the city to Latin America and the Caribbean, which supports a dense network of importers, exporters, distributors and freight companies. In recent years a growing number of tech startups and remote-first companies have also made Miami their base.
These businesses share the same kind of pressure: client emails in English, Spanish and Portuguese, documents from partners in other countries, calls from clients in other time zones, and back-office teams that still re-type the same data into two or three systems. AI automation in Miami is less about novelty than about removing that friction, one workflow at a time.
We are based at 8020 NE 4th Ave, so we can sit with your team, watch how the work is done today and build around it. We design the automation, connect it to the tools you already pay for, then host, monitor and improve it. You do not need technical staff on your side.
Where automation pays off first in Miami
The four starting points we discuss most often with Miami companies, each backed by a service we run today.
Back-office documents and data entry
Invoices, statements, contracts and onboarding packs are read by AI, checked against your rules and written into your CRM, ERP and accounting system. Your team only reviews the exceptions.
Workflow automation →Sensitive data that must stay private
Finance and legal teams often cannot send client data to a public AI service. We can run the models on servers you control, so confidential documents never leave your perimeter.
Private LLM hosting →A bilingual front line, day and night
Alex, our AI receptionist, answers calls in English or Spanish, qualifies the request and books meetings, so a client calling from Bogota after your office closes still gets an answer.
AI receptionist →WhatsApp with Latin American clients and suppliers
Many customers and partners across Latin America prefer WhatsApp to email. Jack answers there in their language and logs every thread in your CRM instead of on one manager's phone.
WhatsApp AI agent →Miami workflows we can build
Starting points for Miami businesses. Each one runs inside the tools you already use.
Import purchase entry
Importers, distributors, trading companies- Proforma or invoice arrives by email
- AI reads supplier, items, Incoterms and prices
- Checked against the purchase order
- Written once to ERP, CRM and accounting
- Discrepancies sent to the buyer
Client onboarding pack
Wealth managers, accounting and law firms- New client sends documents
- AI checks what is missing or expired
- Bilingual follow-up sent automatically
- Client file created in your CRM
- Advisor gets a one-page summary
Startup support desk
SaaS and consumer startups- Customer writes on chat, email or WhatsApp
- AI answers from your help center
- Bugs and refunds routed to the right person
- Weekly summary of the top issues
These are examples of what we can build, not results we claim. Every workflow is designed around your tools, your rules and your team during the free consultation.
Your AI partner is down the road, not in another time zone
Because we are in Miami, the audit and the key workshops happen at your office, with the people who actually do the work. After that, most of the build and the day-to-day monitoring is done remotely, and we come back on site whenever a new workflow needs it.
Larger organisations that want AI across several departments can follow our Enterprise AI program, a 90-day transition plan covering the audit, workflow automation, private hosting and AI agents.
From first meeting to live agents in Miami
Free consultation
We meet at your office in Miami or by video, look at how the work flows today and pick the first process worth automating.
StartBuild & connect
We connect your phone line, inbox, WhatsApp, CRM or ERP with the least access each task needs, and teach the agents your rules and languages.
BuildRun & improve
Your agents run 24/7. We monitor them, review results with you and add the next workflow once the first one is stable.
Run & scaleTwo Miami clients, two very different automations
Both are Miami companies, described here exactly as on our home page.
PMEX
International wood trading, MiamiAn AI Agent Suite that handles purchase entries, contracts and invoicing.
786 annual purchase entries automated. Triple data entry eliminated.
Japan Yakisugi
Charred wood cladding, MiamiA dedicated AI assistant for daily lead prospecting and qualification, an AI voice receptionist and an always up-to-date CRM.
Every inbound call answered 24/7 and summarised. A steady daily lead flow.
AI in Miami: questions
In practice it means AI agents that take over repetitive steps: answering calls and WhatsApp messages in English and Spanish, reading invoices and contracts, updating your CRM, ERP and accounting software, and sending follow-ups. BlockNova designs, hosts and maintains these automations for Miami companies.
Yes. BlockNova is based at 8020 NE 4th Ave, Unit 115, Miami FL 33138. We meet clients on site anywhere in Miami-Dade and Broward for the audit and key workshops, and work remotely for the rest, including for clients elsewhere in the US.
Yes. Our agents work in 120+ languages, including English, Spanish and Portuguese, which matters for Miami companies that deal with Latin America every day. Each conversation is answered in the language the customer uses.
BlockNova plans start from $900/month, quoted after a free consultation once we know which workflows, systems and volumes are involved.
Related services, industries and areas
Which Miami process should run on its own first?
Book a free consultation at your office or online. We will map one workflow with you and show how it can be automated.